Returns and Refund Policy

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Returns and Refund Policy

Change of mind

· We guarantee 7 days change of mind returns.
· Item need to be send back within 7 days since been delivered.
· No change of mind return on sale items.
· Item need to be returned in unopened and unused condition for full refund.
· Buyer response for the change of mind return postage.

Faulty Item

Consumer has right to have exchange or full refund for a faulty item at our cost.

Consumer could return the item within 30 days since delivered, if:
· Item received in a faulty condition
· Item does not match description
· Item does not fit it intended purpose

All returns must provide the proof of purchase, investigation might occur after return items received, full refund will be made via original payment method in 3-5 business days. Kid’s Union reserves the right to explain the terms of the event.

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